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However, after filing the complaint, the player confirmed that the casino had paid out her winnings. The player from Florida had requested a withdrawal prior owo submitting this complaint. However, the Complaints Team had advised him jest to wait for at least 14 days after requesting the withdrawal, as it państwa usual for withdrawals jest to take some time owo process. This delay could have been due owo unfinished KYC verification or a high volume of withdrawal requests. The player from Ecuador had reported that his internetowego casino account had been blocked without explanation after he had attempted jest to withdraw his winnings. He had claimed that the casino had confiscated his funds amounting jest to $77,150 ARS, alleging violation of terms and conditions.

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However, the player did not respond jest to our messages, leading us owo reject the complaint. Despite providing various proofs of payment, including receipts and screenshots, the withdrawal request remained denied, leading jest to frustration with the process. The Complaints Team extended the response time for the player owo provide necessary information, but ultimately, due to a lack of response, the complaint was rejected.

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